Reward Fulfilment
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Knowing how the entire PleaseFund.Us process works is essential for any project owner. Reward fulfilment is just as relevant for those of you about to create a project as it is for those of you who have already been successfully funded.
If and when your project successfully reaches your funding target, it is important not to forget those who made your project a success. Once you’ve exhausted yourself after jumping with joy, it’s time to fulfil the rewards promised to those who made your project possible (perhaps the most important phase of your project).
Plan Ahead
When setting your funding target, you should (have) take(n) into account the various shipping costs associated with your pledge rewards, for these may add up substantially more than you think. Be sure to take into account the weight of each reward, the relevant packaging and possible international shipping (as well as any other hidden costs).
Who To Send What To
As soon as your project is successfully funded, you will be able to download all of your backer’s email and shipping addresses. If a backer has not included their shipping address in their profile, you will be able to contact them via email and request it. In order to download this information you will first need to click on the 'Collect Cash' button next to your successful project in your members area. Here you will be required to agree to the Pledge Fulfilment contract by checking the box and clicking submit. Once this is done you can find out who pledged what, and where to send what to. We'll also then be able to release your funds. Happy days!
Make It Fun
It’s very easy to get over excited about the prospect of your project becoming a reality and forgetting this stage, but without your backers you would be back to square one and without any funds. Sending out all of your rewards can feel overwhelming at first, but staying organised and having fun with it will make the process much simpler.
Make use of your project updates and share with people how you’re getting on; whether it’s a horror story from the post office earlier that day, or pictures of the 200 personal thank you letters that still have their envelopes waiting to be individually licked! Ask for people to let you know when their stuff arrives too; this is a great way to keep them engaged with your progress. Enjoy giving back to people who made your project possible.
Don’t forget you may want to do another campaign. Treat your backers well and they will keep wanting you to succeed.
