Frequently asked questions regarding PleaseFund.Us crowdfunding

FAQS

You're viewing all FAQ's within the account-settings category

How do I change my e-mail address?

Nice and easy, just click on the My Account link at the bottom of the page, once you are logged in, click under My Settings, just change your e-mail address and click save settings.

How do I close my PleaseFund.Us account?

To close your account with PleaseFund.Us, log yourself in, click on My Account and select My Settings. Under your settings there is an option to Delete Your Account. 

Be warned that once you go for this option you are permanently deleting your account and all the information held. We are not interested in keeping hold of people's details that are leaving us, so everything is taken from our servers. There is no reactivation process. If it is our newsletter messages that are bugging you, but you still like the site and may come back another day, why not unsubscribe from them (simply by clicking Unsubscribe at the top of the e-mailers).

Anyway, all that remains to be said is that if you do decide to close your account we will be sorry to let you go and if you could let us know why you have decided to switch off that would be very kind (two line e-mail to Hi@PleaseFund.Us would amazing).

How can I change my e-mail settings?

Please go to the My Account page, click on Account Settings and then you will have the option to edit your e-mail settings including updating your e-mail address. Once you are happy click save.

Can I use Facebook to login?

Oh go on then! Really simple, if you set up your account with the same e-mail address as your facebook account, or click on the facebook connect then you'll never have to remember yet another online password to access our site. Sound good, it is good, have fun out there!

Can I change my profile name?

Of course you can. You can call yourself anything that you want, just don't be naughty. To do it, just click on My Account, log yourself in and then under My Settings just change your username.

How do I stop facebook automatically logging me in?

We have facebook connect working on our site, to stop facebook logging you in, either log out of your facebook account, or click on My Account and click on the De-Connect Facebook link.

I forgot my password, where do I go to reset it?

When you registered with PleaseFund.Us, we sent you an e-mail that contained both your username and a link to reset your password. If you can't find that e-mail, then you can go to My Account, under My Settings section, there is a link saying forgot your password, click on this and follow the instructions to have a new e-mail sent to your registered e-mail address.